Frequently Asked Questions
Why set up a consultation before a big change?Consultations help me to better assess your hair texture, density, porosity, and mineral/chemical buildup which just can’t be done properly if not in person.
why online booking?Online booking keeps my schedule accurate, prevents booking errors, helps me keep records and prevents missed appointments by sending reminder emails and texts.
why don't you offer every service?While I would love to take on every service for every client, in my 15-years as a stylist, I have realized the areas I excel in, what services are booked most, and what I enjoy the most.
why can't i call, text, facebook message, instagram message, snapchat, whatsapp or x you?To keep things organized and ensure everyone has equal access to available appointments, I don’t schedule, reschedule, or maintain a waitlist through those platforms, and I ask that all booking requests be made using the designated channel.
why was my appointment denied?Not every stylist is the right match for every client. I want you to have the best possible experience, so if I believe another stylist would be a better fit for your needs, I’ll tell you—rather than take your money and risk a less-than-ideal outcome.
why can't i just stop in and discuss my hair without an appointment?When I’m at work I’m working. As a service provider, working means I’m with someone else currently who booked an appointment. It is not fair to someone who took the time to make an appointment and set it in their schedule to give up their time to someone else.